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Forum » fuk Xfinity / Comcast
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Thread: fuk Xfinity / Comcast

post 1614668991 08-26-2020, 10:34 AM
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#1
  1. Rexcalibr
  2. Handsome Rex
  1. Rexcalibr
  2. Handsome Rex
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fuk Xfinity / Comcast

this company has by far the WORST service of anything I've ever paid for. You straight up cannot get connected to a human being on their customer service line UNLESS you're a new customer trying to sign up for a service. Any other option will have you listen to a recording or you'll be directed to their website.

on top of that, they increased the price of internet, 99.99 for JUST internet (not cable package). Kinda ridiculous.
-best poster of 2017 (haters are jealous as fuk lol ya'll can't see me i stay crispy)
post 1614669141 08-26-2020, 10:36 AM
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#2
  1. Ratfish
  1. Ratfish
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how mad are you that i pay 65 bucks for gigabit fiber from centurylink and it never fails?
Make Europe Germany Again
post 1614669211 08-26-2020, 10:37 AM
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#3
  1. mikebadg3
  1. mikebadg3
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I pay 40 for Xfinity

New customer. Mad
post 1614669271 08-26-2020, 10:38 AM
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#4
  1. SF49ers
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  1. SF49ers
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Originally Posted By Ratfish⏩
how mad are you that i pay 65 bucks for gigabit fiber from centurylink and it never fails?
Checks location...

Ain’t even mad my bro
post 1614669351 08-26-2020, 10:40 AM
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#5
  1. Ratfish
  1. Ratfish
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Originally Posted By SF49ers⏩
Checks location...

Ain’t even mad my bro
shehehe
Make Europe Germany Again
post 1614669431 08-26-2020, 10:41 AM
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#6
  1. KramericaInd
  2. Banned
  1. KramericaInd
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I didn't have a single issue with Comcast until I started bragging to my friends about said fact lol.

Wish I could get fiber.
post 1614669521 08-26-2020, 10:42 AM
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#7
  1. DarthCholo
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  1. DarthCholo
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pay for internet access, or pay for an IT contractor. Many people think they get both when they pay Comcast. With so many people working and learning from home I could imagine a bunch of tech illiterate people calling comcast because their email won't load or their printer won't print.
post 1614669541 08-26-2020, 10:42 AM
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#8
  1. blazenbb
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  1. blazenbb
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Originally Posted By Ratfish⏩
how mad are you that i pay 65 bucks for gigabit fiber from centurylink and it never fails?
Real jelly, I pay $75 for 4mg

Verizon is probably worse, they try around a 1k scam on equipment return. I’ll never use Verizon again, even if it means not having service
post 1614669741 08-26-2020, 10:45 AM
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#9
  1. MrBourbon
  2. Some idiot
  1. MrBourbon
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No chit OP they're like the most universally reviled company on earth.

But for real their customer service seems centered around stalling and deflecting. I'm tech savvy enough that I have legit answers and have tried "everything else" before I call them, always get escalated to someone who knows what they're talking about. Can't imagine being tech-illiterate and trying to get help from them. They will just run you around.
Smooth Seas don't make Strong Sailors. Keep your head up.

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post 1614671261 08-26-2020, 11:02 AM
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#10
  1. Train57
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  1. Train57
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call saying you want to cancel and their retention will call you

xfinity is trash just switched back to fios with faster upload speeds
Ambatukam!!!!!

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post 1614671511 08-26-2020, 11:04 AM
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#11
  1. darkninja67
  2. The Dark Lord
  1. darkninja67
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Verizon quotes these fast ass speeds but they don't come close to delivering either.
rumpler of stiltskins

"I'm not afraid to die, I'm afraid I'll survive and have to watch you suffer" - Thy Art Is Murder

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post 1614672061 08-26-2020, 11:13 AM
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#12
  1. Scarrdbutsmartr
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  1. Scarrdbutsmartr
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People like to bash Comcast and their customer service does suck. The company I work for has 5-10k internet circuits in the US for our at home work population. One of the groups that I manage is the Network group that maintains the circuits and VPN environments for our at home work population. We track all of our provider outages and Comcast has been by FAR the best US provider for up time, reliability and quality of service.

So customer service sucks but the product is typically top notch (with the exception of a few areas they acquired a company/network and havent yet updated them)...
post 1614672571 08-26-2020, 11:18 AM
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#13
  1. SpermWhale
  2. redraider86's boy toy
  1. SpermWhale
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one rep from Comcast came to my house and offered me a year free of internet and DVR if I switched over
I told him how chitty their cust svc was and he proceeded to tell me how they spent millions converting and making it better
ok, I'll switch
he called them and they said I would have to pay $12 from about 6 years ago before I could switch over
I told the rep to get the fuk out of my house
post 1614672741 08-26-2020, 11:20 AM
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#14
  1. eatyourspinach
  2. It's pronounced gif
  1. eatyourspinach
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Originally Posted By darkninja67⏩
Verizon quotes these fast ass speeds but they don't come close to delivering either.
for $20 a month it isn't too bad though
My secret? Texting between sets.
post 1614673261 08-26-2020, 11:24 AM
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#15
  1. SF49ers
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Originally Posted By SuperHercules⏩
Because San Francisco is so much better
It’s not...live in New Orleans, which, although not substantially better, is better.
post 1614674271 08-26-2020, 11:32 AM
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#16
  1. IronILLinois
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  1. IronILLinois
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yea they are scumbags. too bad there is a monopoly over here. i get to choose between AT&T or Comcast.
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post 1614674471 08-26-2020, 11:34 AM
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#17
  1. Ratfish
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Originally Posted By SF49ers⏩
It’s not...live in New Orleans, which, although not substantially better, is better.
fuark, that's the worst of the 3 lol
Make Europe Germany Again
post 1614674591 08-26-2020, 11:36 AM
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#18
  1. littlecaesars59
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  1. littlecaesars59
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those idiots put a filter on my line without telling me, turned my connection to ****

had a 1.5hr wait time before, was just video gaming and waiting
post 1614682361 08-26-2020, 12:42 PM
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#19
  1. StinnerOzz
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Just had to call them to re-up my plan and get a new discount for the year. Took roughly 5 minutes through their stupid ****ing menu, but I did get right through to someone who helped me easily and quickly. He wasn't even an annoying dink like usual, either, so win/win.

Never had any issues personally, except when I had to replace equipment and they kept sending me inferior crap.
Lifting. Hockey. Headbanging.

My Journal: https://forum.obnoxiousbrutes.com/showthread.php?t=175144571
post 1614682451 08-26-2020, 12:43 PM
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#20
  1. tunafishha
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Google Fiber for life. Have been very satisfied with my service.
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post 1614682831 08-26-2020, 12:45 PM
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#21
  1. 2011change
  2. MISC_LEGEND
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Heres a tip OP:

Call them and scare them that you will cancel and go to another provider for a better deal. Or tell them your having monetary hardship.
***Disclaimer: All posts made by [2011change] are works of satire and made for entertainment use only.***
post 1614685741 08-26-2020, 01:13 PM
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#22
  1. Dontoewsmebro
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That feel when you switched from At and T to Comcast Xfinity 6 months ago. Haven't had any issues yet though I'm pretty tech savvy so only been minor issues. I will say at least in my area the comcast speeds are way faster than when I had AT and T.
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