Indian restaurant owner ethers TripAdvisor critics

08-20-2019, 10:35 AM

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#61

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A no-nonsense Indian restaurant owner brutally hit back at a 'shameless' TripAdvisor reviewer who criticised the size of its portions - after apparently ordering a bargain £3.50 three-course meal. The boss of Shimla Cottage, in Coatbridge, North Lanarkshire, sent a brutal reply to the complaint, which has since been shared on Twitter and liked nearly 2,000 times. Labelled 'Awful Lack Of Manners', the review claimed the owners were 'very rude' and that 'you only get what you pay for', adding: 'Even at that price, it felt like an absolute rip off.'

The review

Taking to TripAdvisor, she said: 'Owners very rude, went as a large family meal. Everything felt very rushed to ordering our food. 'Starters were very small about three pieces of pakora each. Chicken tikka came on the plate with a small cup full of rice. Was basically three small pieces of chicken. 'Never been cooked on a sizzler, no onions, sauce looked like gravy and tasted like honey. Dessert came in ice cream and fudge cake that was thinner than a slice of bread (sic).' The customer concluded: 'Absolutely the worst ever Indian restaurant. You only get what you pay for and even at the price felt like a absolute rip off!!!!!'

The legend

And the subtle reaction to the review

Not impressed with the review, the manager replied: '£3.50 for three courses, have you no shame? 'Judging from the waistline of most of your party I could have served them a whole cow and they would have still left hungry. 'If you wanted the chicken on a sizzler and the rice in a bigger portion or the chocolate cake thick as you, then you should have ordered from the main menu. 'Oh that's right, that would have been too expensive. It's people like you who spoil a good thing for everyone. Don't bother coming back!!'

https://www.dailymail.co.uk/femail/a...r-critics.html

08-20-2019, 10:38 AM

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#62

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08-20-2019, 10:40 AM

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#63

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3.5 pounds is what, like $5? That’s pretty fuking cheap for any meal nowadays, let alone something in the UK.

08-20-2019, 10:41 AM

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#64

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i am indian and let me tell you, being indian restaurant is a great thing, we have beautiful foods and we have bad foods just like any restaurant, I for 1 am a great restaurant owner, have great clients and I take care of every one that is in my life and i am glad to do it.

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08-20-2019, 10:42 AM

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#65

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08-20-2019, 10:43 AM

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#66

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Inb4 name change and re-opens new location down the block

08-20-2019, 10:56 AM

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#67

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Nah dudes gonna get even more business now. 3 course meal for $5? that's a dam good deal!

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08-20-2019, 11:02 AM

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#68

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haha called them out fats gonna fat

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08-20-2019, 11:15 AM

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#69

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Originally Posted By MisterJustice⏩

i am indian and let me tell you, being indian restaurant is a great thing, we have beautiful foods and we have bad foods just like any restaurant, I for 1 am a great restaurant owner, have great clients and I take care of every one that is in my life and i am glad to do it.

Would you reply to a review in such a manner?

It's funny to read but it also shows that the owner can't take criticism even if it unfair.

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08-20-2019, 11:24 AM

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#70

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Judging from the waist line of most of your party I could have served them a whole Cow and they still would have left hungry.

Rajesh, the Indian Chad has been born.

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08-20-2019, 11:26 AM

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#71

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This is pretty much the reason I never look at reviews. People are fuking retarded and most opinions mean nothing to me. Glad he dropped a bomb on that bhenchod.

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08-20-2019, 11:28 AM

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#72

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Originally Posted By RyanT7⏩

Judging from the waist line of most of your party I could have served them a whole Cow and they still would have left hungry.

Rajesh, the Indian Chad has been born.

You know chit's serious if an Indian restaurant owner talks about serving cow.

08-20-2019, 11:28 AM

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#73

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Originally Posted By ChesterMcTest⏩

Would you reply to a review in such a manner?

It's funny to readbut it also shows that the owner can't take criticism even if it unfair.

And why exactly should he take some fat idiot's unfair criticism?

negged

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08-20-2019, 11:29 AM

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#74

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Originally Posted By MisterJustice⏩

i am indian and let me tell you, being indian restaurant is a great thing, we have beautiful foods and we have bad foods just like any restaurant, I for 1 am a great restaurant owner, have great clients and I take care of every one that is in my life and i am glad to do it.

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08-20-2019, 11:30 AM

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#75

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Originally Posted By Lefticle⏩

And why exactly should he take some fat idiot's unfair criticism?

negged

this.

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08-20-2019, 11:31 AM

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#76

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Never mess with an Indian when a rupee is on the line...

08-20-2019, 11:35 AM

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#77

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Originally Posted By ChesterMcTest⏩

Would you reply to a review in such a manner?

It's funny to read but it also shows that the owner can't take criticism even if it unfair.

So customers should be allowed to just bs bitch and moan, and owners should just take it and be courteous, "haha ok, please come again"?

Yeah, fuk outta here.

I mean the "review" said that - paraphrasing - "it's absolutely the worst Indian restaurant because you only get what you pay for. Also someone somehow was rude. Maybe."

08-20-2019, 11:36 AM

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#78

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Originally Posted By Lefticle⏩

And why exactly should he take some fat idiot's unfair criticism?

negged

Clearly another sensitive soul that can't listen to anyone else's point of view.

I'm not saying that I agree with the fat phuck and the question wasn't directed towards you.

It ain't good for his business

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08-20-2019, 11:37 AM

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#79

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08-20-2019, 11:41 AM

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#80

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Man this chit is gonna get him so many customers its insane

08-20-2019, 11:43 AM

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#81

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Originally Posted By BraneyGumble⏩

So customers should be allowed to just bs bitch and moan, and owners should just take it and be courteous, "haha ok, please come again"?

Yeah, fuk outta here.

I mean the "review" said that - paraphrasing - "it's absolutely the worst Indian restaurant because you only get what you pay for. Also someone somehow was rude. Maybe."

Take a look on Tripadvisor and you will see many equally unfair reviews at quality restaurants. Nobody else reacts this way...and for good reason.

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08-20-2019, 11:48 AM

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#82

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Originally Posted By ChesterMcTest⏩

Take a look on Tripadvisor and you will see many equally unfair reviews at quality restaurants. Nobody else reacts this way...and for good reason.

Yeah, they absolutely do. There were tons of articles where owners complained about fake yelp/TA/whatnot reviews and how they are being extorted via fake chit.

You also conveniently tried to dodge the subject at hand.

08-20-2019, 11:57 AM

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#83

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Originally Posted By BraneyGumble⏩

Yeah, they absolutely do. There were tons of articles where owners complained about fake yelp/TA/whatnot reviews and how they are being extorted via fake chit.

You also conveniently tried to dodge the subject at hand.

Ok show me similar replies from owners that are still doing good business.

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08-20-2019, 11:58 AM

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#84

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Originally Posted By ChesterMcTest⏩

Clearly another sensitive soul that can't listen to anyone else's point of view.

I'm not saying that I agree with the fat phuck and the question wasn't directed towards you.

It ain't good for his business

No, I listened to your point of view and came to the conclusion that it’s stupid and doesn’t make any god damn sense. After that, I negged you for posting garbage.

Listening =/= agreeing

Also, you clearly don’t know anything about business. If he’s getting thousands of likes/shares, then that is awesome for his business.

Would neg you again if I could.

Always Neg Back Crew.

08-20-2019, 12:03 PM

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#85

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Originally Posted By Lefticle⏩

Would neg you again if I could.

haha

Laughing at something on twitter doesn't= more business.

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08-20-2019, 12:10 PM

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#86

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Read the other 113 one star reviews and he has a soyulent reply to everyone.

Not fuarkin good, my point stands.

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08-20-2019, 12:20 PM

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#87

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Originally Posted By ChesterMcTest⏩

Ok show me similar replies from owners that are still doing good business.

Owner of Onefold, Denver. Google shows it's still up and running with a great rating. Article from 2016.

https://www.thrillist.com/eat/nation...yelp-reviewers

Earlier this week, Eater Denver ran a story highlighting the entertaining ways Onefold co-owner Mark Nery has replied to people who've given his year-old, 38-seat breakfast and lunch spot bad reviews. The whole thing is worth a read, but suffice it to say he's not apologizing if they felt they had a bad experience. He goes after them. Hard.

Here's his response to a long Yelp review slamming Onefold's food:
"You can review our restaurant but I can't review your writing? You do write with a prose that reminds me of a high school valedictorian that try's way too hard to sound intelligent. However that's my opinion just like your opinion of our congee. To be fair I would like to review your visit as well, I won't make it as long and boring as yours. Creepy guy walks in, creeps out workers and customers. Asked for wifi password ducked behind computer, other customer walked up complained that you may be watching PORN confronted you and verified told you to turn off, you tell me how important of a food critic you are and write a bad review after you demolished all of the food I gave you. Verified with other restaurant friends of mine how creepy you were on your visits to their establishments and how you requested special treatment because you are a 'food critic'."

Owner of Park Italian Gourmet, NYC. Google shows it's still up and running with a great rating. Article from 2015.

https://nypost.com/2015/03/15/fed-up...-yelp-reviews/

New York City restaurant owners are fighting back against negative Yelp postings by disgruntled diners, serving them heaping portions of curses, insults and threats.

“There is an overall douchebaggery to your review that makes me unsympathetic and ultimately content that you didn’t have a good experience. Take care,” Francesco Macri wrote after a patron criticized the sandwiches at his Midtown deli. The visitor to Park Italian Gourmet was sharing a meal with a pal and called the hero skimpy, saying it lacked “complexity.” The reviewer gave the deli just one star, the lowest rating.
Macri shot back, “I haven’t shared a sandwich with anyone since I was maybe 6 years old.”

Macri told another Yelp reviewer that she was “full of s–t.” He called one man “proprio scemo” or “just stupid” in Italian and said to another, “If you came back, I’d kick you out again.”
Macri stood by his comments. “I’m not a nice person,” he told The Post.

Owner of Gaia Italian Cafe, NYC.Google shows it's still up and running with a great rating. Article from 2015.

https://www.dailymail.co.uk/news/art...lling-own.html

When one Yelp user accused Gaia Bagnasacco, owner of Gaia Italian Cafe in New York, of having a 'horrible attitude' she called him out on what she said was his 'nasty' behavior. Bagnasacco told Peter B., who had previously given her a five-star rating before the new two-star post, that the restaurant was tired of his attitude. 'We have been patience [sic] in the past many time,' she wrote. 'Is [sic] not fair Peter and we are sure you will find the right place for you. Ciao.'

In another response Bagnasacco wondered where all the 'educated' customers who 'understand quality' had gone. But sometimes, when the customer takes it too far, the restaurant owners are unafraid to give more than a strong-worded response. After two customers at a Boston restaurant took a table despite not having a reservation and began obviously posting on Yelp as a threat for service, chef Michael Scelfo snapped their photo and posted it on his Instagram page.

And so on.

Fake/revenge Yelp reviews have been a thing now for years.