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Quick Navigation Bottom Misc
Forum » Misc computer techies and experts. Offering 31k reps if you can help me out
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Thread: Misc computer techies and experts. Offering 31k reps if you can help me out

post 1647345543 09-19-2021, 11:08 AM
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  1. Ripper908
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Misc computer techies and experts. Offering 31k reps if you can help me out

So I normally log into my bank account (rbc canada) on my laptop but it stopped working last night. Says something along the lines of access denied and gives me an error code specific to the website. Tried it on my wifes laptop same thing. Works fine on my cell phone if I use data intstead of wifi.

I called their helpline and they said I am most likely using a vpn which I told them I'm not and their only other solution was to unplug and reset my router which still did phuck all.

My avast antivirus says the website is a blacklisted url. i added it to the "exceptions category on there and still didnt work

tried in safemode with networking no avail

not sure how else to solve this

running windows 7 home
Stats: 6 foot, 240 pounds
Cane Corso Crew
post 1647346363 09-19-2021, 11:21 AM
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  1. BrianDaMan
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try actually stopping the anti virus altogether. kill it from Task Manager

and clear browser cookies or try incognito mode or different browser
post 1647346413 09-19-2021, 11:22 AM
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brb your bank account bout to get jacked
post 1647346683 09-19-2021, 11:26 AM
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#4
  1. wasp9166
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Can you log into other sites?
Could be a dns isp problem if it's both laptops

It's either isp or site

If it's fine on phone using data then it's most def your wifi isp
post 1647346693 09-19-2021, 11:27 AM
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Originally Posted By BrianDaMan⏩
try actually stopping the anti virus altogether. kill it from Task Manager

and clear browser cookies or try incognito mode or different browser
wont let me end it in task manager. says access denied

did try a different browser last night. i usually use firefox but tried chrome to no avail
Stats: 6 foot, 240 pounds
Cane Corso Crew
post 1647346713 09-19-2021, 11:28 AM
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#6
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Originally Posted By wasp9166⏩
Can you log into other sites?
Could be a dns isp problem if it's both laptops

It's either isp or site
yep literally only the bank site won't work. when i called they assured me it wasn't on their end and when I said I could log in on my phone using data instead of wifi it worked
Stats: 6 foot, 240 pounds
Cane Corso Crew
post 1647346893 09-19-2021, 11:29 AM
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#7
  1. wasp9166
  2. straight out da bronx
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Originally Posted By Ripper908⏩
yep literally only the bank site won't work. when i called they assured me it wasn't on their end and when I said I could log in on my phone using data instead of wifi it worked
access denied when trying to close anti-virus is odd


Did you scan using avast or malwarebytes

What anti
post 1647347033 09-19-2021, 11:32 AM
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#8
  1. Ripper908
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Originally Posted By wasp9166⏩
access denied when trying to close anti-virus is odd


Did you scan using avast or malwarebytes

What anti
the two you just mentioned actually lol
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Cane Corso Crew
post 1647347163 09-19-2021, 11:35 AM
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#9
  1. wasp9166
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Originally Posted By Ripper908⏩
the two you just mentioned actually lol
Hmm ,like I said odd it would be bank and anti only

Do you get ad anywhere else ?

On other laptop as well trying to close anti?
post 1647347243 09-19-2021, 11:37 AM
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Originally Posted By wasp9166⏩
Hmm ,like I said odd it would be bank and anti only

Do you get ad anywhere else ?

On other laptop as well trying to close anti?
sorry to clarify the anti works but i can't close it in the task manager like the other miscer suggested
Stats: 6 foot, 240 pounds
Cane Corso Crew
post 1647347303 09-19-2021, 11:38 AM
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Upgrade to Windows XP and try again
Short, fat, and bald crew.

Married a halal virgin hbb crew.

No baby-killers in my circle - looking at you israel.
post 1647347323 09-19-2021, 11:38 AM
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Try running CCleaner
We’re all gonna make it.
post 1647347333 09-19-2021, 11:38 AM
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Thoughts in my head:

1) If you're getting access denied from being able to turn off AV from task manager, it's likely due to the fact that you're not on an Administrator account. So maybe try that.

2) If your bank's website is blocked by AV, it's likely for a reason. The URL you're using could be a phish/fraud website. In which case I advise resetting your password whenever you can get to the true website. Make sure you go to the real true website typed correctly and manually, even one letter difference could lead to a phishing website.

3) It's possible the bank's website hosts advertisements that are triggering your AV or something too.
post 1647347953 09-19-2021, 11:53 AM
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Misc, y’all slippin.


op here’s the solution, fist yourself.
I loe e.
post 1647350043 09-19-2021, 12:30 PM
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bump
Stats: 6 foot, 240 pounds
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post 1647350093 09-19-2021, 12:31 PM
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What bank do you have? their customer support should help you if you're having an issue with their site

edit- i see you said rbc canada. it's a security risk if your account is compromised, so they should be willing to help you get it to work
post 1647350163 09-19-2021, 12:31 PM
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#17
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Did you try an incognito window?
Bodybuilding is a lifetime journey, anytime spent not bulking or cutting is a waste of time.
post 1647350293 09-19-2021, 12:33 PM
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Originally Posted By nikeoneplatinum⏩
Did you try an incognito window?
yeah got the same thing
Stats: 6 foot, 240 pounds
Cane Corso Crew
post 1647350483 09-19-2021, 12:35 PM
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wait does your wifes laptop also have the antivirus software? i think its your antivirus fukin with your computers networking dude, gonna have to try to find a way to log in as an Admin and kill the antivirus process from Task Manager
post 1647350493 09-19-2021, 12:35 PM
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#20
  1. Ripper908
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Originally Posted By Sophus⏩
What bank do you have? their customer support should help you if you're having an issue with their site
already said I called them in the op
Stats: 6 foot, 240 pounds
Cane Corso Crew
post 1647350543 09-19-2021, 12:36 PM
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#21
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Originally Posted By BrianDaMan⏩
wait does your wifes laptop also have the antivirus software? i think its your antivirus fukin with your computers networking dude, gonna have to try to find a way to log in as an Admin and kill the antivirus process from Task Manager
no it uses a different antivirus and doesnt give a warning
Stats: 6 foot, 240 pounds
Cane Corso Crew
post 1647350953 09-19-2021, 12:42 PM
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Originally Posted By Ripper908⏩
no it uses a different antivirus and doesnt give a warning
Oh your IP is flagged as a VPN most likely then hence why it works on cellular data but not your home wifi.

Sometimes internet service providers rotate your IP address, and maybe the previous person who held your current IP was operating as a VPN. Some VPN providers pay people to use their residential IPs, so they can sell the IP to people who wanna watch netflix from a different country etc. to evade the VPN blocks


so I would call your internet provider and tell them to assign you a new IP address dude
post 1647351273 09-19-2021, 12:47 PM
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Originally Posted By Ripper908⏩
no it uses a different antivirus and doesnt give a warning
What are the error codes that you get? First guess would be a network issue since your phone can get there as soon as it jumps off your home network. Like the user above stated, you should try turning off your antivirus and then access the site. Are you using a “favorites” bookmark or link?



Also, pls upgrade from windows 7.
post 1647351533 09-19-2021, 12:52 PM
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#24
  1. Ripper908
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Originally Posted By jtaylor2010⏩
What are the error codes that you get? First guess would be a network issue since your phone can get there as soon as it jumps off your home network. Like the user above stated, you should try turning off your antivirus and then access the site. Are you using a “favorites” bookmark or link?
Error #: 4519012345678900
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Cane Corso Crew
post 1647351643 09-19-2021, 12:53 PM
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Originally Posted By Ripper908⏩
Error #: 4519012345678900
yup your IP is blocked dude. call internet provider and tell them to change your IP

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