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» Brand new vehicle - engine died and won’t start at 1000 miles within 10 days
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post 1648400973 10-05-2021, 10:44 PM
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Originally Posted By Freeman3737
I have worked as a salesman for 6 years and 3 dealerships. New car dealerships excpecially want you to be a happy customer. They want to keep you happy so that they can keep their license to sell new cars for Toyota or whoever the brand is.

Give them time to figure out what is going on. Be patient with the techs. Some times weird issues take time to diagnose.

DO NOT TAKE THE CAR BACK. If they tell you “we cant figure it out best of luck Jack” DO NOT TAKE THE CAR BACK. Leave it there. It is still legally yours. It is safe there.

Do not accept the car back. Demand (in a polite professional manner) that they fix the car. If they will not fix the car then you need to talk to a lawyer.

Regardless of your states lemon law which you should still look into, if they try to not fix the car because the owner is a bucket head call their bluff, do not take the car back, keep pleading your case with the dealer. Its in his best interest to just fix the car and make you go away.

Do this while looking at your legal options. Keep telling them to fix it. If worse comes to worse hold a sign up outside the dealership and make him lose money.

If he loses one or two sales alone he would have been better off financially just fixing your car.

Edit: Every dealership I have worked for would have made sure that your car was fixed regardless of the problem or lemon law just to keep a good reputation in the community and good standing with their corporate office.

The dealers I worked for were Toyota, Ford, and Subaru. New car dealers have higher standards then used. But if it is a used car bought at a new car dealership the standards still apply to the used cars sold.
They have my vehicle and they’re not asking me to take it back. They have given me a loaner vehicle half the price of mine - which is chit but oh well.

General manager won’t get back to me. Returns calls via the service manager. Service manager said “seems like engine is seized” then quickly added “maybe” lol. He also said “Lincoln should step in” implying I’ll be taken care of.

I told him I’m not comfortable driving that piece of chit cuz it stranded me in the middle of the street. Luckily was a side street entering the neighborhood off of a super busy Main Street. I wonder what would happen if it just siezed going 65 mph. That would’ve totally ****ed chit up
**^^ gone ^^**
post 1648401053 10-05-2021, 10:46 PM
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Originally Posted By keyboardworkout
Research your state's lemon law.

In my state:

On a new vehicle the dealer must replace or refund if:

1. The SAME PROBLEM has been subject to repair FOUR OR MORE TIMES by the manufacturer or dealer within the period of two years or twenty-four thousand miles following the date of original delivery of the motor vehicle to the purchaser, whichever is earlier; and the problem continues to exist.

2. The motor vehicle is out of service by reason of repair for a CUMULATIVE TOTAL OF THIRTY OR MORE CALENDAR DAYS during the shorter of the express warranty term or the two year period or twenty-four thousand miles.
Lemon laws have nothing to do with this.


IF: The engine was replaced and it locked up again, the dealer/shop has 3 attempts to fix the same issue, after than it becomes lemon law territory.


If it happens to a lot of the same cars, sometimes it will go through a manufacturer buy back program where the maker will buy it back at full cost to the owner. Then they will repair it, and sell it wholesale. Usually it stains a title with "manufacturer buy back".
post 1648401123 10-05-2021, 10:47 PM
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Originally Posted By JPF82
Are you smoking paint chips or just born tonight?

Its a brand new car, it comes with a brand new warranty, and any engine that dies at 1k miles no matter the cause will be warrantied.......
Yea man. I have warranty 50k miles 4 yrs. ain’t worried about that. I’m also considering purchasing 150k miles warranty for 6 years ($3950) if I HAVE TO keep the vehicle. I’m gonna sell this chit ASAP though if they fix it and I HAVE to keep it
**^^ gone ^^**
post 1648401183 10-05-2021, 10:50 PM
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Originally Posted By TryingBB
They have my vehicle and they’re not asking me to take it back. They have given me a loaner vehicle half the price of mine - which is chit but oh well.

General manager won’t get back to me. Returns calls via the service manager. Service manager said “seems like engine is seized” then quickly added “maybe” lol. He also said “Lincoln should step in” implying I’ll be taken care of.

I told him I’m not comfortable driving that piece of chit cuz it stranded me in the middle of the street. Luckily was a side street entering the neighborhood off of a super busy Main Street. I wonder what would happen if it just siezed going 65 mph. That would’ve totally ****ed chit up
If you truly want advice.......and want to remedy the situation.


-Find Lincoln's customer service line
-Raise hell and ask for the regional managers name and phone number
-Provide full details to regional manager
-He/She will light a fire under the dealers ass to get it done quickly
-Tell regional manager you will go to local news and contact Lincoln corporate with failed engine reports
-Tell them you want a new car, not a new engine at 1,000 miles as it will deprecate the value by replacing the engine.
-Go on Lincoln's social media (every one of them) and post your story and which dealer it is

You will have a new car in less than a month.
post 1648401213 10-05-2021, 10:51 PM
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Originally Posted By TryingBB
Can’t believe people are complaining about make and model? This is an American car. Who the fuk cares what make and model it is. What sucks is one of your miscer bro (MEMEMEME) is fuked and pissed and upset that this is happening to him. Fuk man this sucks!
neggged you dumb fuking retard
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post 1648401313 10-05-2021, 10:54 PM
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Originally Posted By TryingBB
I’m gonna sell this chit ASAP though if they fix it and I HAVE to keep it
You will lose your ass if you sell it.

brb new car depreceation
brb 1k mile engine replacement depreceation
brb 30% of car's sale price gone
post 1648401573 10-05-2021, 11:01 PM
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Honestly the way dealerships work, I doubt they will undo the sale (unless it keeps happening and it falls under lemon laws). Best you could probably do is ask for free things for the car (accessories, extended warranty, siriusXM for a year).

Best of luck OP, i know how much it sucks having issues right after getting a new car (I ran over something on the interstate that caused $3k in damages 2 months after I bought my new car).

Worst part is, if they have to fix it a lot of parts will probably be on backorder.
post 1648401763 10-05-2021, 11:06 PM
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Originally Posted By JPF82
You will lose your ass if you sell it.

brb new car depreceation
brb 1k mile engine replacement depreceation
brb 30% of car's sale price gone
Dude have you been out shopping for cars lately? Checkout sticker prices of new cars.

Then go to Carmax and caravana etc and checkout used car prices 1 to 2 yrs old. You’ll sit there scratching your balls.

I don’t wanna loose anything. I just want a working brand spanking new fukin vehicle and this is not it. Fukkkk
**^^ gone ^^**
post 1648401903 10-05-2021, 11:10 PM
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Originally Posted By Xerve
Honestly the way dealerships work, I doubt they will undo the sale (unless it keeps happening and it falls under lemon laws). Best you could probably do is ask for free things for the car (accessories, extended warranty, siriusXM for a year).

Best of luck OP, i know how much it sucks having issues right after getting a new car (I ran over something on the interstate that caused $3k in damages 2 months after I bought my new car).

Worst part is, if they have to fix it a lot of parts will probably be on backorder.
Yep. Exactly what I’m thinking. I’m gonna add so many miles to their loaner they’ll fuking think what the fuk happened lol

Sorry you had all those repairs on a brand new car.

If they make me keep the vehicle I’m gonna ask them to give me 150k and 6yr warranty complimentary. I am already dealing with leak issues on my 6 yr old ML350 with 130k miles.

I was replacing the ML with this piece of crap. Fuk me!

Good thing I didn’t trade in the ML. I was gonna fix the real main seal leak and sell it myself for way more than what they wanted to pay me
**^^ gone ^^**
post 1648402213 10-05-2021, 11:19 PM
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If OP hasn't mentioned model, I'm guessing it's either a Dodge or Chevy. Last Dodge I got, a Jeep Wrangler Sahara, literally died within 24 hours of taking it home. Numerous returns to the stealership, and Dodge/Chrysler have the WORST dealerships long lines of reservations to get in and terrible customer service. I get my Chevy in the middle of winter and wouldn't you know it, within 2 hours the heating system completely breaks. I'm a Trump supporting patriot, but FUK AMERICAN CARS, complete garbage.
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post 1648403123 10-05-2021, 11:42 PM
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Originally Posted By TryingBB
I wonder what would happen if it just siezed going 65 mph. That would’ve totally ****ed chit up
Everything would instantly lock up and you would have flipped it head over heels. Probably what they would have preferred so they wouldn’t have to deal with you.
post 1648403213 10-05-2021, 11:45 PM
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Originally Posted By blazenbb
Everything would instantly lock up and you would have flipped it head over heels. Probably what they would have preferred so they wouldn’t have to deal with you.
Hey hey that sounds terrible

I’ve been a very polite (yet stern and slightly bitchy) frustrated paying consoomer till now. They better fuking tell me something soon.

5 days later they say they don’t know what’s going on. What the actual fuk man
**^^ gone ^^**
post 1648403953 10-06-2021, 12:09 AM
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#43
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OP’s car…


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post 1648404093 10-06-2021, 12:14 AM
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#44
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Guaranteed OP went through a flooded af road
We’re all gonna make it.
post 1648405083 10-06-2021, 12:55 AM
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Originally Posted By TryingBB
Yep. Exactly what I’m thinking. I’m gonna add so many miles to their loaner they’ll fuking think what the fuk happened lol

Sorry you had all those repairs on a brand new car.

If they make me keep the vehicle I’m gonna ask them to give me 150k and 6yr warranty complimentary. I am already dealing with leak issues on my 6 yr old ML350 with 130k miles.

I was replacing the ML with this piece of crap. Fuk me!

Good thing I didn’t trade in the ML. I was gonna fix the real main seal leak and sell it myself for way more than what they wanted to pay me
First thing you need to do is to have their shop document Everything about your Lemon vehicle since the day they towed it from the highway to their shop. Every single tech that has darted and touched your vehicle, every single diagnostics & tests & repairs & fixes, etc. Be very clear you want every single detail in writing. Any "deal" they propose or "discount" the promise in writing. Statements from their GM on the safety and reliability of the vehicle.

Second LAWYER UP with the absolute biggest, toughest, mogger lawyer, search 10 Stars+ rankings and 20+ Years experience, positive reviews only. Reference Avvo.com, lemonlaw.com
Most offer free consultations to see what they can do for you.

Third Contact their corporate headquarters by certified USPS mail with every type of proof, signature and verification they will allow. Be sure to add everytype of contact information to get back to you immediately.

Be sure to record dates/times/EntireFullNames/titles/numbers
You can even record calls for your personal use.

Address:
Lincoln
Lincoln Concierge
P.O. Box 6248
Dearborn, MI 48121-6248


Once you do everything I have mentioned above you will be in optimal mogging position.

How do I know how to deal with Stealerships? Have thorough knowledge working in them for 7 years.

I have won court cases vs Lexus, Toyota and Ford, never paid a dime of my own money because the lawyer sued them for his 💵🤑💸

Be sure never to sign anything these slime balls at the dealership try to finesse you with.
post 1648413273 10-06-2021, 07:27 AM
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#46
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Originally Posted By DoragonKingu
First thing you need to do is to have their shop document Everything about your Lemon vehicle since the day they towed it from the highway to their shop. Every single tech that has darted and touched your vehicle, every single diagnostics & tests & repairs & fixes, etc. Be very clear you want every single detail in writing. Any "deal" they propose or "discount" the promise in writing. Statements from their GM on the safety and reliability of the vehicle.

Second LAWYER UP with the absolute biggest, toughest, mogger lawyer, search 10 Stars+ rankings and 20+ Years experience, positive reviews only. Reference Avvo.com, lemonlaw.com
Most offer free consultations to see what they can do for you.

Third Contact their corporate headquarters by certified USPS mail with every type of proof, signature and verification they will allow. Be sure to add everytype of contact information to get back to you immediately.

Be sure to record dates/times/EntireFullNames/titles/numbers
You can even record calls for your personal use.

Address:
Lincoln
Lincoln Concierge
P.O. Box 6248
Dearborn, MI 48121-6248


Once you do everything I have mentioned above you will be in optimal mogging position.

How do I know how to deal with Stealerships? Have thorough knowledge working in them for 7 years.

I have won court cases vs Lexus, Toyota and Ford, never paid a dime of my own money because the lawyer sued them for his 💵🤑💸

Be sure never to sign anything these slime balls at the dealership try to finesse you with.
Sounds like a good plan. Will do.

Don’t wanna sue and chit man. I just don’t want this vehicle back. Wish they’ll just buy it back from me for what I paid for it and cancel the title.

It’s not even titled yet!
**^^ gone ^^**
post 1648413333 10-06-2021, 07:30 AM
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#47
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Originally Posted By TryingBB
Can’t believe people are complaining about make and model? This is an American car. Who the fuk cares what make and model it is. What sucks is one of your miscer bro (MEMEMEME) is fuked and pissed and upset that this is happening to him. Fuk man this sucks!
What was the point of this thread if you weren't going to bring up the make and model?
#
post 1648413513 10-06-2021, 07:32 AM
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Originally Posted By jamalfudge
What was the point of this thread if you weren't going to bring up the make and model?
The point is that a brand new vehicle did this. So now you know the brand. How does it make a difference as to what needs to happen?
**^^ gone ^^**
post 1648413903 10-06-2021, 07:43 AM
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Originally Posted By TryingBB
Sounds like a good plan. Will do.

Don’t wanna sue and chit man. I just don’t want this vehicle back. Wish they’ll just buy it back from me for what I paid for it and cancel the title.

It’s not even titled yet!
If the title isn't in your name yet is it even legally yours? So what's to stop you from just saying forget it, get whatever money back and find a car somewhere else?

But yeah, this is the type of thing where the dealer is going to give you a runaround because it's going to cost them a lot to fix. So they are going to stall, stall, stall. I'd escalate to higher levels than the dealer and also make sure you put it out there on social media what's happening with them tagged. That will get results much faster.
post 1648414073 10-06-2021, 07:46 AM
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Originally Posted By blazenbb
Everything would instantly lock up and you would have flipped it head over heels. Probably what they would have preferred so they wouldn’t have to deal with you.
Are you on some We Todd Did time bruh? You know Hollywood is fake right?


A locked engine at highway or lower speeds would most likely either catch on fire or burn oil with massive smoke. You won't flip your car over......just lol
post 1648415753 10-06-2021, 08:19 AM
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American cars are some of the biggest POS rolling down the road. New fords are especially bad.
This fool's running a Honda 2000
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post 1648416003 10-06-2021, 08:23 AM
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Originally Posted By TryingBB
They have my vehicle and they’re not asking me to take it back. They have given me a loaner vehicle half the price of mine - which is chit but oh well.

General manager won’t get back to me. Returns calls via the service manager. Service manager said “seems like engine is seized” then quickly added “maybe” lol. He also said “Lincoln should step in” implying I’ll be taken care of.

I told him I’m not comfortable driving that piece of chit cuz it stranded me in the middle of the street. Luckily was a side street entering the neighborhood off of a super busy Main Street. I wonder what would happen if it just siezed going 65 mph. That would’ve totally ****ed chit up
Sounds like they are going to take care of you. Let them go through the proper channels. If Lincoln made an engine that seized up then they should be the one paying for it not the dealership. But every 1000 used cars sold at any dealer no matter how much inspection time goes into it something will go wrong given enough used cars sold. Be glad you got it at a good dealership. Sounds like it was a new car dealer.
post 1648417763 10-06-2021, 08:56 AM
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Originally Posted By samsbolton
1000 miles before conking out is well above average for an american car op. What you whining about?
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post 1648417933 10-06-2021, 08:59 AM
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just buy a 20 year old toyota srs ur not mogging anyone with that physique
post 1648417963 10-06-2021, 08:59 AM
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American cars are absolute garbage (most of them)
post 1648417993 10-06-2021, 09:00 AM
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did you forget to put the oil plug back in
Originally Posted By lolatpaniccels
American cars are absolute garbage (most of them)
well technically they are made in mexico or china and assemebled in merica
post 1648418083 10-06-2021, 09:02 AM
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Originally Posted By TryingBB
Can’t believe people are complaining about make and model? This is an American car. Who the fuk cares what make and model it is. What sucks is one of your miscer bro (MEMEMEME) is fuked and pissed and upset that this is happening to him. Fuk man this sucks!
U srs bro
Losers let it happen, winners make it happen.

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post 1648418333 10-06-2021, 09:07 AM
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OP, you are entitled to a loaner/rental from the dealership, did you get one?

If not, start that process.

Second, IF it's the engine and they need to replace it, you want a BRAND NEW one. More than likely they'll want to put in a reman/rebuilt engine, but you'll need to fight that fight.

Recently had a transmission issue that left my truck at the dealer for close to 6 weeks, it sucks, but there isn't much you can do. Be patient and get a rental (from the dealership).
post 1648418453 10-06-2021, 09:09 AM
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Originally Posted By Leonydus
did you forget to put the oil plug back in


well technically they are made in mexico or china and assemebled in merica
still considered American though. Even Jap or German cars are made outside those countries a lot of the time.
post 1648418603 10-06-2021, 09:12 AM
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I have a 2013 prius (bought brand new) with 93k miles and it's already starting to fall apart (A/C failed, broke down a few months ago, back door won't open, head unit screen display screwed up, bluetooth connection with phone coming and going). Was under the impression I would have this car for a really long time.
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